Employee morale and motivation is essential in high pressure workplaces, especially those delivering a front-facing public service. Everyone agrees that a motivated and happy workforce is far more likely to be a successful workforce.

The happier and more professional an employee is, the better the results they will deliver for you. Of course, every employer wants to make sure that they have a workforce who will do their best, but this does not simply mean making the job easy for their employees. In fact, part of the problem of motivation is that where the job is too easy, employees become complacent. This can lead to dissatisfaction in the role causing a dip in morale. 

It is a challenge for all employers and management to deliver the right balance between a confident, motivated workforce and a workforce which is driven to attain goals. It can be described as a mix between the pleasure of a comfortable working environment and the fear of failure, although in honesty it is more complicated than that equation suggests. Regardless of how it is characterised, it is important to get the right balance in order to ensure that you have a happy and motivated workforce.

With a particular emphasis on the world of council services, housing and facilities management, this one day (or two half days), workshop is designed to show participants how to get the best from a confident, motivated set of employees, and to how to motivate that group.

Workshop objectives

By the end of this workshop, participants will be versed in:

• Defining motivation, an employer’s role in it and how the employee can play a part
• Identifying the importance of Employee Motivation
• Identifying methods of Employee Motivation
• Delivering interventions to help improve and sustain morale 
• Describing the theories which pertain to Employee Motivation – with particular reference to psychology
• Identifying personality types and how they fit into a plan for Employee Motivation.
• Setting clear and defined goals.
• Identifying specific issues in the field, and addressing these issues and how to maintain this going forward.

This workshop is filled with numerous activities and discussions, interwoven with proven theories and the science of motivating people. These lessons are essential for every aspiring or existing leader.